E-commerce clients

Bookkeeping support for practices with e-commerce clients

E-commerce clients generate more transactions, more platforms and more reconciliation than almost any other client type. EarthOne reconciles Shopify, Amazon, Stripe and PayPal payouts for UK practices, inside your software, so month-end reports go out on time.

In short: EarthOne reconciles e-commerce clients’ platform payouts, platform by platform, at £12.50 an hour for bookkeeping or from £750 a month for a dedicated bookkeeper, and hands back books ready for your review and the VAT return.

Why e-commerce clients are different

A Shopify payout, an Amazon settlement, a Stripe transfer and a PayPal withdrawal each arrive on a different schedule, net of different fees, described in a different report. Treating them all as “sales deposits” is how unexplained gaps build up until a client asks why the numbers don’t tie out.

PlatformWhat makes it different to reconcile
Shopify PaymentsNear-daily payouts, net of card and app fees, so a month’s sales arrive as many small deposits
AmazonSettlements roughly every fortnight, bundling thousands of orders with referral, fulfilment and advertising fees netted out
StripePayout timing set per account, often several currencies and products in one feed
PayPalBalances withdrawn on demand, with disputes and holds delaying funds well after the sale

The work is to clear each platform on its own terms, matching gross sales, fees, refunds and the net payout, before combining them into one set of books. We walk through it in an illustrative example of a practice with four e-commerce clients.

Why it matters more now

Online platforms now report sellers’ income to HMRC under the reporting rules for digital platforms. Sellers with fewer than 30 sales of goods totalling €2,000 or less in a year are excluded. For your clients, that means HMRC has its own figure for what the platform paid them, and books reconciled to the platform reports matter.

VAT adds its own layer. For some sales by overseas sellers, the marketplace accounts for the VAT rather than the seller (GOV.UK: online marketplaces). Getting the treatment right depends on reconciled, correctly split sales data. Your team makes the VAT calls; we make sure the numbers underneath are clean.

What we do and what you keep

Cost

NeedModelPrice
One or two e-commerce clients, monthlyAd hoc bookkeeping£12.50 an hour
A steady e-commerce bookDedicated bookkeeper£750 a month (80 hours) or £1,200 (160 hours)
Monthly management accounts on topAd hoc accounting£16.50 an hour

Start small. Hand over one e-commerce client with platform access and a month of reports. You will see within weeks whether month-end reports can go out earlier.

Tell us the first work you would hand over   or compare costs with hiring

Questions we get asked.

Can you reconcile Amazon, Shopify, Stripe and PayPal?
Yes. Each platform is reconciled separately, matching gross sales, fees, refunds and payouts to the bank, before the results are combined in your client’s books.
Do e-commerce sellers' platforms report to HMRC?
Yes. Under the UK reporting rules for digital platforms, platforms report sellers’ income to HMRC, with an exception for sellers with fewer than 30 sales of goods totalling €2,000 or less in a year.
Who decides the VAT treatment?
Your practice. We prepare the VAT return from reconciled data and flag anything unusual; the VAT decisions and sign-off stay with you.
Which software do you use for e-commerce clients?
Your client’s own Xero, QuickBooks or Sage file, with Dext or Hubdoc for documents. We work with named logins inside your systems.
How much does e-commerce bookkeeping cost?
£12.50 an hour ad hoc, or a dedicated bookkeeper at £750 a month for 80 hours or £1,200 for 160 hours, with no onboarding fee and one month’s notice.

Tell us what you would hand over first

Your volumes, software and deadlines. Ketul replies within one business day with the model that fits and the cost.

Send an enquiry See published pricing